Privacy Policy

This website is operated by the Electricity Retailers’ and Generators' Association of New Zealand (ERGANZ). This page explains how personal information is collected by ERGANZ, what ERGANZ does with it, and your right to opt out.

This website’s privacy policy may be updated periodically.

The version you’re reading now was published on 13 July 2026.

Personal Information

You have a secure connection with this website. Information transmitted between your browser and this website is encrypted using HTTPS (TLS) to help protect your data. You can use this website without sharing any personal information.

For users browsing the website, we only use personal information in order to improve the website’s performance, improve the content we’re offering so it’s most relevant to how people use the website and what they’re looking for, make sure the website is as accessible as possible, and for communicating with you if you contact us using the form on our contact page.

You can choose to disclose personal information to us when you use the form on our contact page. In the contact form, we ask for your email address so we can respond to your query if appropriate, but we won’t use your email address for any other purpose. Your email address won’t be shared with anyone outside of ERGANZ. This information is sent to ERGANZ, is held by ERGANZ, and can be viewed by ERGANZ staff. You shouldn’t send sensitive information in submission forms.

Cookies

A cookie is a small file stored on your device when you visit a website. We use cookies and similar technologies to help us understand how people use this website and to improve its performance, content and accessibility.

We use Google Analytics and Google Tag Manager to collect information about how visitors use and interact with the website. This may include information such as the pages you visit, how you arrived at the website and how you interact with its content. This information helps us understand website usage and identify opportunities for improvement.

This website may also include embedded content from YouTube. YouTube may place cookies or collect information when you interact with embedded videos, depending on your browser settings and cookie preferences.

For more information about managing cookies, refer to the help or settings section of your browser.